FAQ'S
Frequently Asked Questions
Yes, you can.
If you are not satisfied with the items you ordered, you can return them within 30 days of receipt.
Below are the average delivery times for all our packages:
Processing time: 1 to 3 business days after the order is placed
On weekdays, this takes one business day
For orders placed on Friday evenings or during the weekend, processing times may be slightly longer
Delivery time: 8 to 12 business days after the order is shipped
Check our size chart on the product page to find the size that fits you best.
If you are unsure between two sizes, we recommend choosing the larger one.
Still unsure? Don't worry: send an email to our customer service team and we will be happy to help you find the perfect size for you!
No, we ship completely free of charge throughout Canada.
You can reach us via the contact form at the bottom of the page.
Would you like to send an email directly to customer service? Then please send an email to info@ridgeandroses.com
We are happy to help. Our customer service team is here to provide you with the best possible experience.
Opening hours:
Monday–Friday: 9:00 a.m.–5:00 p.m.
Saturday and Sunday: 10:00 a.m.–5:00 p.m.
Customer service responds within 24/48 hours on business days.