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Shipping Policy

Delivery Times

Below are the average delivery times for all our packages:

  • Processing time: 1 to 3 business days after placing the order
    • On business days, this takes one business day
    • For orders placed on Friday evenings or weekends, delivery times may be slightly longer
  • Delivery times: 8 to 12 business days after the order has been shipped

Our goal is to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an order

The ordering process at Ridge & Roses is as simple as possible:

  1. Select the product: go to the product page and add the desired product to your shopping cart by clicking on the black "Add to cart" button.
  2. Check the variants: check that you have selected the correct variants.
  3. Proceed to checkout: click on "Proceed to checkout."
  4. Enter your address details: enter the correct address details on the information page and check that all details are correct.
  5. Shipping: click on 'Continue with shipping' and check your address details again.
  6. Payment: Click on "Proceed to payment" to choose your payment method.

Shipping

  • Free shipping for all orders in Canada.
  • All our products are delivered to your home at no extra cost.
  • There is no minimum order quantity.

 

 

Details

Name of website: www.ridgeandroses.com

Company name: NS Ecom

Address: Reigerskamp 805, Maarssen, Utrecht, 3607JW, Netherlands

Email: info@ridgeandroses.com

Phone: 061902750

Company number: 92639682

VAT number: NL004886472B73

Customer service: Monday–Friday: 9:00 a.m.–5:00 p.m.

Saturday and Sunday: 10:00 a.m.–5:00 p.m.